Privacy Policy

Privacy Policy

Last Updated: December 1, 2024

Introduction

Welcome to Fluff Chat ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chat service at https://fluff.monster.

Information We Collect

Personal Information

  • Account Information: Email address, username, and password
  • Profile Information: Any optional information you choose to add to your profile
  • Communication Data: Messages, images, and files shared through our platform

Automatically Collected Information

  • Usage Data: Login times, features used, and interaction patterns
  • Device Information: IP address, browser type, operating system
  • Cookies and Similar Technologies: Data collected through cookies and similar tracking technologies

How We Use Your Information

We use the collected information for:

  • Providing and maintaining our chat service
  • Improving user experience
  • Ensuring platform security
  • Communicating service updates
  • Responding to user inquiries and support requests
  • Detecting and preventing fraudulent activities

Information Sharing and Disclosure

We do not sell your personal information. We may share your information:

  • With your consent
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • With service providers who assist in operating our platform

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data
  • Withdraw consent

Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide our services
  • Required by law
  • Necessary for legitimate business purposes

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or through our platform.

Contact Information

For questions about this Privacy Policy, please contact us at:

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Philippines.